Privacy Policy

Last updated: 11/14/2025

This Privacy Policy explains how VendVue Vending (“VendVue,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website at vendvuevending.com and related subdomains (the “Site”), or when you otherwise interact with us online or offline in connection with our vending machines, micro markets, office coffee, water coolers, and related services (collectively, the “Services”).

By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you visit our Site or interact with us, we may collect two main types of information:

Information you provide directly (on an individual basis), and

Information collected automatically as you and others browse our Site (on an aggregate basis).

Information You Provide to Us

You may choose to provide personal information when you:

  • Request vending, micro market, office coffee, or water services
    (e.g., via “Get Started Today” or other contact/request forms)
  • Request a quote, consultation, or site visit
  • Contact us by phone, email, or online forms
  • Sign up for newsletters, promotions, or updates
  • Inquire about becoming a partner, operator, or vendor

Depending on the form or interaction, this information may include:

  • Name and contact details (name, email address, phone number)
  • Company or organization name
  • Job title or role
  • Business location and service area
  • Details about your break room, facility, or service needs
  • Any other information you choose to provide in free-text fields or messages

Email and Other Communications

If you email us or otherwise correspond with us, we may retain:

  • The content of your communication
  • Your email address and other contact details
  • Our responses and related correspondence


We use this information to respond to your inquiries, provide support, and maintain business records.

Information We Collect Automatically

Like many commercial websites, we use cookies and similar technologies, along with web server logs, to gather certain information automatically when you visit our Site.

This information may include:

  • IP address
  • Browser type and settings
  • Device type and operating system
  • Referring and exit pages
  • Date and time of visits
  • Pages viewed and links clicked
  • Time spent on our Site and general usage patterns

 

We may also use small pieces of code such as web beacons or clear GIFs to understand which pages, content, or promotions are engaged with and how users respond to them.

This information is generally collected and used in aggregate form, but it may be associated with your account or contact information where applicable.

How We Use Your Information

We use the information we collect for a variety of business purposes, including to:

  • Provide and improve our Services
    • Respond to your inquiries, service requests, and quote requests
    • Match you with an appropriate local operator or provider where applicable
    • Schedule and manage service calls and installations
  • Operate and improve the Site
    • Analyze how visitors use our Site
    • Maintain and enhance Site performance, user experience, and content
  • Marketing and communications
    • Send you information about our Services, promotions, and programs we believe may be of interest to you
    • Notify you about updates, changes, or new offerings
    • Manage subscriptions to newsletters or email lists
  • Business operations
    • Maintain internal records and manage customer relationships
    • Operate CRM, scheduling, and marketing automation tools
    • Conduct analytics, reporting, and forecasting
  • Safety, security, and legal compliance
    • Protect our rights, property, and safety, and that of our customers, partners, and the public
    • Detect, prevent, or investigate fraud, abuse, or other prohibited activities
    • Comply with applicable laws, regulations, and legal processes


You may opt out of certain marketing communications as described in the “Your Choices and Rights” section below.

Cookies and Similar Technologies

What Are Cookies?

A cookie is a small text file that a website places on your device when you visit. It often includes an anonymous unique identifier and allows the website to recognize your browser.

Each website can send its own cookies to your browser if your browser’s preferences allow it, but your browser generally only permits a website to access the cookies it has set, not those placed by other sites.

How We Use Cookies

We use cookies and similar technologies to:

  • Recognize your browser and remember your preferences
  • Help secure and administer the Site
  • Understand how our Site is used so we can improve layout, content, and navigation
  • In some cases, help tailor marketing or promotional messaging


Cookies, together with our web server logs, help us calculate the aggregate number of visitors, which pages are most popular, and how users move through the Site. This helps us improve our Site and better serve our visitors.

We do not use cookies to extract personal information from your computer that you have not voluntarily provided.


Managing Cookies

Most web browsers automatically accept cookies, but you can typically modify your browser settings to:

  • Block or limit cookies
  • Delete existing cookies
  • Alert you when cookies are being sent

 

If you choose to disable or reject cookies, some parts of the Site may not function properly.

How We Share Your Information

We do not sell your personal information as commonly understood, but we may share information in the following situations:

Service Providers and Business Partners

We may share your information with trusted third-party companies that help us operate our business and provide the Services, such as:

  • Independent authorized operators or local providers who service your location
  • Customer relationship management (CRM) and marketing automation platforms
  • Website hosting providers and IT support
  • Analytics and reporting providers
  • Email and communication platforms


These third parties are generally authorized to use your personal information only as necessary to provide services to us or on our behalf.

Partner and Operator Network

In order to fulfill your service request or quote, we may share relevant information (such as your name, company, location, and service needs) with independent operators in our network so they can contact you, assess your needs, and provide services.

Business Transfers

As we develop our business, we may buy, merge, or partner with other businesses or sell portions of our business. In these types of transactions, customer, prospect, and visitor information is typically one of the assets that is transferred or shared as part of due diligence.

Legal Obligations and Protection of Rights

We may disclose your information if we believe it is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our agreements or policies
  • Protect our rights, property, or safety, or that of our customers, partners, or the public
  • Detect, prevent, or address fraud, security, or technical issues

 

Aggregated or De-Identified Information

We may share aggregated or de-identified information that does not identify you personally with third parties for purposes such as analytics, marketing, or improving our Services.

How We Protect Your Information

We use reasonable technical, administrative, and organizational measures to help protect the personal information we collect and store from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Email and Online Forms

Email is not always recognized as a secure communication method. For that reason, we ask that you do not send sensitive information (such as payment card details) to us via email.

Where we collect information through online forms, we may use encryption (such as HTTPS/SSL) to help protect the data in transit. Pages utilizing these technologies will typically have URLs that start with “https://” instead of “http://”.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Provide our Services to you or our partners
  • Comply with legal, tax, or regulatory obligations
  • Resolve disputes and enforce our agreements


When personal information is no longer needed for these purposes, we may delete it, anonymize it, or, where this is not immediately possible (for example, in backups), securely store it until deletion is feasible.

Your Choices and Rights

Marketing Communications

You may opt out of receiving promotional or marketing emails from us at any time by:

  • Following the unsubscribe instructions in the email, or
  • Contacting us using the contact details below.


Please note that even if you opt out of marketing emails, we may still send you non-promotional communications, such as those related to Services you have requested or our ongoing business relationship.

Access, Update, or Delete Your Information

You may request to:

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Request deletion of your personal information (subject to certain legal exceptions)


To exercise these rights, please contact us using the details provided in the “How to Contact Us” section below. We may need to verify your identity before processing certain requests.

Cookies and Tracking Technologies

You can control or disable cookies through your browser settings as described above. Some third-party analytics or advertising providers may offer additional opt-out mechanisms on their own websites.

Children’s Privacy

Our Site and Services are intended for business and organizational use and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided us with personal information, please contact us so that we can take appropriate action, which may include deleting the information.

Third-Party Websites

Our Site may contain links to other websites, including sites operated by partners, vendors, or other third parties. We are not responsible for the privacy practices, content, or security of those websites.

If you follow a link to another site, your use of that site will be governed by that site’s own privacy policy and terms. We encourage you to review the privacy policies of any websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs.

When we make changes, we will revise the “Last updated” date at the top of this page. In some cases, we may provide additional notice (such as by posting a prominent notice on our Site or sending you a notification).

Your continued use of the Site or Services after any changes have been posted will signify your acceptance of the updated Privacy Policy.

How to Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

VendVue Vending
Website: https://vendvuevending.com

Email: info@vendvuevending.com
Phone: 833-363-8363 (VEND)